Troubleshooting¶

If you encounter issues between Jamf Pro and your Patch Server you can investigate using the resources detailed here.

Jamf Pro Connection Test¶

Jamf Pro has a test option to verify it can contact the Patch Server and read software titles. In Jamf Pro, go to Settings > Computer Management > Patch Management > in the management console.

Click the Test button at the bottom of the page.

../_images/jamf_setup_03.png Jamf Pro Patch Source Test

Jamf Pro Logs¶

If you enable DEBUG mode for Jamf Pro logging, you can search for entries with SoftwareTitleMonitor. The debug statements will show when the sync occurs, what titles are being requested, and the error encountered.